Legal

General Terms and Conditions of Purchase and Use of Forge

Version 1.0 · Last updated: 5 October 2026

This is a courtesy translation. In case of discrepancy, the Spanish version prevails, without prejudice to the mandatory rights of consumers.

These terms govern the use of Forge and the purchase of its plans. Read them before registering. By creating your account you accept them. You can save or print them from this page.

1. Who provides the service

In these terms, "Forge", "we" or "the owner" means UNIMOVE RC SL. "You" or "the user" means the person who creates an account.

2. What Forge is and what it is not

2.1. Forge is a desktop application for Mac, Windows and Linux that displays market charts and order flow, together with a web account to manage it.

2.2. Forge includes an order panel. The panel sends to your own account the orders that you click. Forge does not decide any order.

2.3. Forge is not a broker, an investment services firm or an adviser. It does not execute trades on its own behalf, does not receive or hold money or securities, does not give personalised recommendations or signals, and does not manage portfolios.

2.4. Forge does not give you access to the markets or to market data. To use it you need your own account with a broker and/or a data provider, taken out by you and in your name.

3. Definitions

4. Requirements to use Forge

4.1. You must be over 18 years old and have legal capacity to enter into contracts.

4.2. Your registration details must be truthful and up to date.

4.3. You need your own account with a broker and/or data provider, and must comply with their terms.

4.4. Markets and data providers usually require subscription agreements and declarations (for example, whether you are a professional or non-professional data user). Making and paying for them is your responsibility. Forge does not resell or redistribute market data.

4.5. You need a compatible device and a stable internet connection. The technical requirements are on the download page.

5. Account, registration and beta

5.1. You register with your email and a password. We send you a link to confirm your email.

5.2. Beta with manual approval. While Forge is in beta, the account is created deactivated. A member of the team reviews each request and approves or rejects it. We notify you by email in both cases. We may limit the number of beta places. We do not make this decision by automated means.

5.3. The beta is a test version. It may have errors, change or be interrupted. During the beta, access is free of charge unless you purchase Pro.

5.4. You are responsible for safeguarding your password and your two-step verification codes. Do not share your account. If you suspect unauthorised access, change your password and write to us.

5.5. Each plan allows a maximum number of devices. You can remove a device from your account.

6. Plans

6.1. Free. At no charge, with the features indicated on the website at any given time.

6.2. Pro. Paid, with monthly or annual renewal. It includes the features indicated on the website at the time of purchase.

6.3. We may improve, change or withdraw features. If a change significantly reduces what you purchased in Pro, we will notify you at least 30 days in advance and you may cancel with a refund of the unused portion.

7. Prices, taxes and payment

7.1. Prices are shown in euros and include applicable taxes for consumers. VAT depends on your country of residence in the EU.

7.2. The price that applies is the one you see in your account when you subscribe, taxes included.

7.3. You pay by card through our payment processor. We do not see or store your card details.

7.4. You receive the invoice by email and in your account.

7.5. If we change the renewal price, we will notify you by email at least 30 days in advance. If you do not agree, you can cancel before the renewal.

8. How Pro is purchased

8.1. Steps: (1) you sign in to your account; (2) you choose Pro monthly or annual; (3) you review the summary with price, taxes, billing period and renewal; (4) if you want to start right away, you tick the immediate start box (clause 10); (5) you click the "Pay and subscribe" button (order with obligation to pay); (6) you pay on the payment processor's secure page.

8.2. Before paying you can correct any data by going back or closing the page.

8.3. The contract is concluded in Spanish. Translations are for guidance only (clause 25).

8.4. We keep the contract: these terms in their version, the date and your choices. You can ask us for a copy.

8.5. We send you by email the confirmation of the contract, with these terms and, if you ticked the box, the confirmation of your consent to the immediate start.

9. Duration, renewal and cancellation

9.1. Pro renews automatically at the end of each period (month or year) and is charged on renewal.

9.2. You can cancel the renewal at any time from your account ("Manage plan"), with one click and without having to give reasons. The cancellation takes effect at the end of the period already paid. Until then you keep access to Pro. After that you move to Free.

9.3. Notice before each renewal. At least 7 days before each renewal, monthly or annual, we send you an email with the amount that will be charged, the date of the charge and a direct link to cancel.

9.4. You can close your account at any time by writing to [email protected] or from your account when available.

10. Right of withdrawal

10.1. If you are a consumer, you have 14 calendar days from the purchase of Pro to withdraw without giving any reason.

10.2. Immediate start. When purchasing you can ask for Pro to start right away, by ticking a box that is not pre-ticked. By ticking it you give your express consent to the supply starting during the withdrawal period and acknowledge that, from that moment, you lose the right of withdrawal (art. 103.m of the Texto Refundido de la Ley General para la Defensa de los Consumidores y Usuarios (Spanish Consolidated Text of the General Act for the Protection of Consumers and Users, "TRLGDCU")). We confirm this to you by email.

10.3. If you do not tick the box, Pro starts when the 14 days end, or earlier if you ask us.

10.4. How to withdraw. Click "Withdraw from the contract here" in your account, available throughout the whole period; or send us the model form in the Annex, or any clear statement, at [email protected]. We send you an acknowledgement of receipt by email.

10.5. Where applicable, we refund what you paid within a maximum of 14 days, by the same means of payment and at no cost.

11. Statutory guarantee of conformity

If you are a consumer, you have the rights of conformity of digital content and services recognised by law (arts. 114 et seq. TRLGDCU): bringing into conformity, price reduction or termination. These terms do not limit them. To exercise them, write to [email protected].

12. Acceptable use

You agree to:

13. HIGHLIGHTED CLAUSE · Alternative means to manage your positions

Read it carefully. It is an essential condition for using Forge, and especially its order panel.

13.1. You declare and accept that, whenever you use Forge, and especially while you have open orders or positions sent from the order panel, you keep within reach an alternative means to manage your orders and positions, independent of Forge. For example:

13.2. Forge is not your contingency software. It is not designed or offered as a sole or emergency means ("lifesaver software") to close or protect positions. It is an analysis tool and a tool for sending orders to your account.

13.3. Before trading with real money, you undertake to:

13.4. You are solely responsible for your investment decisions, for supervising your orders and positions, and for using the alternative means when Forge does not respond or you have doubts about what it shows.

13.5. The status of an order or position shown by Forge is informational. What counts is what your broker says.

13.6. If you do not comply with this clause and suffer damage that the alternative means would have avoided or reduced, that damage is attributed to you, to the extent that your conduct has contributed to causing it.

14. Order panel

14.1. The panel sends orders to your account through your broker's connection. Forge does not execute them, does not guarantee them and does not control when or at what price they are executed.

14.2. The first time you activate the panel in the application you will have to accept a specific notice. Without that acceptance the panel is not activated.

14.3. Forge will never prevent you from closing a position from the panel when the connection allows it, but it cannot guarantee that the order will arrive or be executed (clause 13).

14.4. If you use evaluation accounts or funded accounts of third parties, their rules (loss limits, schedules, permitted instruments, prohibitions) are your responsibility. Forge does not know or apply them.

15. Market data and third-party services

15.1. Market data is provided by your provider or your broker, not by Forge. It may arrive late, with errors, incomplete or interrupted.

15.2. Forge displays it and calculates indicators and levels on it. Those calculations depend on the quality of the data and may differ from those of other platforms.

15.3. We are not responsible for the operation of your broker, your provider, the markets, the internet or your device.

16. Availability and updates

16.1. We make reasonable efforts for Forge to work without interruption, but we do not guarantee it. There may be stoppages due to maintenance, updates, failures or external causes.

16.2. The application is updated to fix errors, improve security and add features. Some updates may be necessary to keep using it. If you are a consumer, we will inform you of the updates necessary to maintain conformity.

16.3. We recommend that you do not install updates or restart Forge with open positions.

17. Liability

17.1. What is never limited (all users)

Nothing in these terms excludes or limits our liability for:

17.2. If you are a consumer

a) We are liable for the damage we cause you by breaching these terms when it is attributable to us, and for lack of conformity, in accordance with the law.

b) We are not liable for damage that is not attributable to us. In particular, for damage caused by:

c) The profits or losses of your trades are the result of your decisions and the market. We would only be liable for them if they were directly caused by a breach attributable to us, and to the extent that they could not have been avoided by following clause 13.

17.3. If you are a professional

a) Everything stated in 17.2.b and 17.2.c applies.

b) We are not liable for indirect or consequential damage, loss of profit, loss of business opportunities, trading losses or loss of data.

c) Our total liability, for any cause, is limited to what you have paid us in the 12 months prior to the event giving rise to it. If you use the Free plan, the limit is 100 euros.

d) These limitations do not apply in the cases of 17.1.

17.4. Time limit for claims

If you detect a failure that has caused you damage, let us know as soon as possible at [email protected], with the time, the device and a description, so that we can review the technical logs. This does not shorten the periods the law gives you.

18. Risk warning and absence of advice

The full text is in the Risk Warning document, which forms part of these terms. In summary:

18.1. Trading futures and other derivatives carries a high risk of loss, which may exceed the money deposited. It is not suitable for everyone.

18.2. Nothing shown by Forge (charts, indicators, levels, alerts, screenshots, videos, texts on the website or from support) is investment advice, a personalised recommendation or an invitation to buy or sell.

18.3. Past results, real or simulated, do not guarantee future results. The screenshots on the website use sample or market data and do not promise any return.

19. Intellectual property and license

19.1. Forge, its code, its design, its brand and its content belong to the owner or are used with permission.

19.2. We grant you a license to use the application under the terms of the Forge End User License Agreement (EULA), which forms part of these terms.

20. Suspension and termination

20.1. We may suspend or close your account if you seriously breach these terms, for example if you share the account, resell access, attack our systems or use Forge unlawfully. Unless there is urgency or a risk to security, we will notify you beforehand and you will be able to explain yourself.

20.2. If we close your Pro account, we refund the unused portion of the period paid. If the closure is due to a serious breach on your part, we may deduct the damage you have caused us and that we can prove.

20.3. If you close your account or the contract ends, you must stop using the paid application. Your data is processed as stated in the privacy policy.

20.4. We may terminate the service generally by giving at least 60 days' notice and refunding the unused portion of Pro.

21. Data protection

We process your data in accordance with the privacy policy.

22. Changes to these terms

22.1. We may change these terms for legal, technical or service reasons. We will publish the new version with its date.

22.2. If the change significantly affects you, we will notify you by email at least 30 days in advance. If you do not agree, you can cancel Pro before it comes into force, with a refund of the unused portion. Changes do not apply to the period already paid.

23. Customer service and complaints

23.1. You can contact us at [email protected], at [email protected] or by opening a ticket in your account. We reply as soon as possible and, in any case, within a maximum of one month.

23.2. Complaint forms. We have official complaint forms of the Comunidad de Madrid (Community of Madrid) available to you. Request them at [email protected].

23.3. Alternative dispute resolution. UNIMOVE RC SL is not adhered to any alternative dispute resolution body or to the Sistema Arbitral de Consumo (Spanish Consumer Arbitration System). The competent body for our registered address is the Junta Arbitral de Consumo de la Comunidad de Madrid (Consumer Arbitration Board of the Community of Madrid), https://www.comunidad.madrid/centros/junta-arbitral-consumo-comunidad-madrid. If we reject a claim of yours, we will tell you in writing whether we agree to go to it.

24. Governing law and courts

24.1. These terms are governed by Spanish law.

24.2. If you are a consumer, you can bring a claim before the courts of your place of residence. If you reside in another EU country, you retain the protection afforded by the mandatory rules of your country.

24.3. If you are a professional, the parties submit to the courts and tribunals of Madrid.

25. Language

The contract is concluded in Spanish. Versions in other languages are translations to make reading easier. In case of discrepancy, the Spanish version prevails, without prejudice to the mandatory rights of the consumer.

26. Other provisions

26.1. If a clause were void, the rest remains in force. The void clause will be replaced by the one that comes closest to its purpose within the law.

26.2. Our not enforcing a right at a given time does not mean that we waive it.

26.3. You may not assign this contract without our permission. We may assign it to another company that continues the service, notifying you, without reducing your rights.

Annex · Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

For the attention of UNIMOVE RC SL, Avenida de los Andes 20, 28945 Fuenlabrada (Madrid), [email protected]:

I hereby give notice that I withdraw from my contract for the supply of the following digital service/content: Forge Pro [monthly/annual].